FAQs

(updated 13 January 2016)

 

Documentation

Q. I need to send a document to the ADC. Which address should I use?

A.  This depends on whether you are using the postal service or a courier.

If you are posting a document, please address to:

PO Box 13278
Law Courts  Vic  8010
Australia

If you are using a local or international courier to deliver a document, please address to:

Level 2
99 King Street
Melbourne  Vic  3000
Australia

 

Applying for an Initial Assessment

Q. Do I need to provide details of my secondary education?

A.  You are only required to provide evidence of your secondary (high school) education if you undertook your secondary education in Australia, New Zealand, Canada, UK, USA, Republic of Ireland or South Africa. If you did not undertake your secondary education in one of these countries then you are not required to provide this information and you do not need to complete questions 16-19 on the Initial Assessment Application form.

Q. When should I arrange for my Certificate of Good Standing to be sent to the ADC?

A.  You should arrange for your Certificate of Good Standing to be sent to the ADC when you are completing your application for Initial Assessment. When your Certificate of Good Standing is received by the ADC it will be held securely and then matched to your application.

Q. What is the closing date for Initial Assessment applications? I would like to sit the next Written Examination.

A.  Whilst there is no closing date for Initial Assessment applications we suggest that you submit your Initial Assessment application at least 12 weeks before the Written Examination closing date.

 

Applying for an examination

Q. How many attempts can be made at the Examination?

A. There are currently no restrictions on the number of attempts for either the Written Examination or the Practical Examination. However, you must pass the Practical Examination within 3 years of a successfully passing the Written Examination, otherwise you will need to re-sit the Written Examination.

Q. I have a place booked in an upcoming Written Examination but I have recently changed my contact details. What should I do?

A. You must arrange for redirection of mail (postal and/or email) if you change your address after the closing date for a Written Examination.

If the closing date has not passed, please submit a Change of Contact Details form to the ADC as soon as possible. If the form will not reach the ADC prior to the examination closing date, you must arrange for redirection of mail.

 

Withdrawing from an examination

Q. Can I withdraw from an examination?

A. Yes. A signed written letter must be sent directly to the Australian Dental Council by post advising us of your withdrawal.

Once received, your withdrawal will be processed and if applicable, a partial refund will be returned to you. Please allow up to seven (7) days for money to be refunded to your credit card.

For further information regarding withdrawal and examination fee refunds please refer to the Written Examination Handbook and the Practical Examination Handbook.

Q. If I withdraw from an examination can I transfer to a following examination?

A. No. You are NOT able to automatically transfer from one examination to another.

If you choose to withdraw from an examination, you are required to re-apply.

Examination fees and application forms are also NOT transferable between examinations.

You must complete a new examination application form, provide the required documentation and pay the required fee for each examination you apply to sit.

Q. Can I change my venue for the Written Examination?

A. Yes. You may change your venue at anytime up to the close of the examination booking period via the Pearson VUE website. You do not need to notify the ADC of a venue change.

Q. I have a place booked in the next Practical Examination, but I can’t get my visa for travel to Australia in time. Can I transfer to the next Practical Examination instead?

A. No. Failure to undertake an examination because of inability to obtain necessary visas will be treated as a withdrawal and fees will be forfeited.

 


Sitting the Written Examination

Q. What happens if I am late for my examination?

A. You should arrive at the examination 30 minutes prior to the arrival time stated on your advice letter. You will NOT be admitted to the examination if you arrive at the venue after the start time and you will automatically receive a FAIL grade for that paper regardless of the reason for your late arrival.

 

Sitting the Practical Examination

Q. Do I need to provide my own protective eyewear?

A. Yes. All candidates must bring suitable eye protection. We will not provide this for you. You may bring magnifying loupes if you wish. The venue will provide you with a protective gown and disposable masks and gloves.

Q. Can I bring my own instruments to the examination?

A. No. The venues will provide the necessary standard equipment needed. You may not bring instruments or handpieces. You must, however, bring your own burs.

Q. Do my burs need to be sterile?

A. All burs brought to the examination must be clean with NO visible soiling, but they do not have to be sterile.

Q. Can I bring my own materials to the examination?

A. The venue will provide the standard necessary materials needed to complete the examination. You may, however, bring your own materials. Please be aware that if your materials require specialised equipment for dispensing, mixing etc., that equipment may not be available at the venue and you may not bring that equipment with you.

Q. What is the difference between materials and equipment?

A. Materials are generally items that are consumables.

Items regarded as materials include:

  - Restorative materials (e.g. composite resins)
  - Impression materials
  - Rubber dam sheets
  - Polishing discs (but not mandrels)
  - Wedges
  - Face shields.

Items regarded as equipment included:

  - Handpieces
  - Hand instruments (e.g. probes, mirrors, enamel hatchets)
  - Matrix bands and holders
  - Rubber dam clamps and forceps
  - Rubber dam frames
  - X-ray film holders
  - Dispensing guns
  - Scalpels and blades
  - Amalgamators
  - Non-dental headlamps
  - Hand-held magnifying glasses.

 

Getting my results

Q. How long will it take to receive my results?

A. Examination results are usually issued 6 weeks after an examination.

Candidates should not contact the ADC before this time. All results for the Written Examination and Practical Examination will now be available to dentistry candidates online via the ADC Candidate Portal. Dental Hygiene and/or Dental Therapy candidates cannot access the Candidate Portal and will receive their results via email.

Q. I have just sat my first Written Examination. When I try to log onto the Candidate Portal I get a message saying that I have provided an invalid username. What should I do?

A. As a new user, the Candidate Portal won’t recognise your username until the Written Examination results have been released. Try again later. Remember that examination results are usually released 6 weeks after the Written Examination.

Q. I failed my recent examination. Can I get more feedback on my performance?

A. The ADC does provide feedback in the form of the candidate Results Profile which is given to you with your results. However, the ADC does not provide more detailed post-examination feedback to candidates.

 

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